Acrobat PDF Portfolio Not Able to Edit

[Elisabeth3416252955wj]

Hello I am trying to create a PDF portfolio. I watched several video tutorials, and from what I gather, once you upload your files and press create, the files populate as thumbnails on the left-hand side, and then in the main part of the screen, you can view and edit as needed. When I upload all of my files, it just creates a list of files that I cannot view or edit. When I press open file it opens on a new tab. What am I doing wrong?

 

[Thom Parker]

Find your view menu. There will be a "Portfolio" submenu with aome viewing options. Right now it looks like it's set to details, withour the preview window. 

[Elisabeth3416252955wj]

Is there another submenu it could be under? I've looked through everything in the view menu and everything is greyed out and non-clickable. I don't see a portfolio sub menu at all. Picture attached!

[Thom Parker]

Are you on a mobile device? What version and variation of Acrobat?

[Elisabeth3416252955wj]

I am on Acrobat Pro on a Mac book

[Thom Parker]

So the portfolio is being created.  It's just that the UI is only showing you the "details" listing (without the preview) of the embedded fields. I would suggest sending the Portfolio PDF to someone else with a different kind of computer and see if they have the viewing options.

You can also make the view change with JavaScript run from the console window (Ctrl-J)

This line will show you the current viewing mode:

this.collection.initialView

[Bernd Alheit]

Try this:

Disable the new UI of Acrobat.

[Thom Parker]

Good Catch Bernd!!    I assumed that since the "regular" menus were showing that the new UI had already been disabled. But the option is on the view menu.  How sinister 😞