Acrobat Premium asking to be dowloaded when sharing files

[marisaa76356105]

How do I eliminate app info when sharing a file via email. It is not something that used to happen before, this is new after my phone updated.

[Kanikas]

Hi, 

Do you mind sharing more details about your issue? Whic Adobe app are you referring to? 

Regards 

Kanika 

[marisaa76356105]

I am using Adobe Acrobat Premium, here are the details

[kglad]

what details?

[marisaa76356105]

I sent a screenshot of the app and version

Adobe Acrobat Premium
Versión 23.3.0.26648

[kglad]

there's no screenshot.  ie, don't reply via email.

in the future, go to the forum and post your reply especially if you want to attach (or better copy and paste) a screenshot.

========================================================

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<moved from using the community>

[kglad]

and what app info is included when someone downloads a shared file?

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<moved from using the community>