Acrobat print Properties button missing

[liam_8152]

When i go to print on adobe Acrobat Reader on my mac the "properties" button is missing, how do i get this back?

I have the Acrobat app fully installed to the newest software and also my printer driver.

I am using a Epson ET-8500

[liam_8152]

There should be a properties buttong next to advanced at the top.

[AnandSri]

Hello liam,

I hope you're doing well, and we apologize for the delayed response and the trouble. Try the below mentioned steps and let us know how it goes.

Troubleshooting Steps:

1. Update Acrobat:
   Ensure Acrobat is updated to version 24.005.20xxx (Jan 30, 2025).

   • Go to Menu > Help > Check for Updates, install any updates, restart Acrobat and your machine.
   • Release Notes.

2. Update Printer Drivers/Firmware:
   Install the latest printer firmware and drivers, restart your machine, and check again.

3. Additional Solutions:
   Refer to these links for more troubleshooting:

   • Print Properties Button Missing
   • Properties Button Not Working
   • Printer Properties Not Opening

I hope this helps,

Thanks,

Anand Sri.