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Acrobat print Properties button missing

New Here ,
Jan 29, 2025 Jan 29, 2025

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When i go to print on adobe Acrobat Reader on my mac the "properties" button is missing, how do i get this back?

I have the Acrobat app fully installed to the newest software and also my printer driver.

I am using a Epson ET-8500

TOPICS
General troubleshooting , PDF , Print and prepress

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New Here ,
Jan 29, 2025 Jan 29, 2025

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There should be a properties buttong next to advanced at the top.

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Adobe Employee ,
Feb 04, 2025 Feb 04, 2025

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Hello liam,

 

I hope you're doing well, and we apologize for the delayed response and the trouble. Try the below mentioned steps and let us know how it goes.

 

Troubleshooting Steps:

  1. Update Acrobat:
    Ensure Acrobat is updated to version 24.005.20xxx (Jan 30, 2025).

    • Go to Menu > Help > Check for Updates, install any updates, restart Acrobat and your machine.
    • Release Notes.
  2. Update Printer Drivers/Firmware:
    Install the latest printer firmware and drivers, restart your machine, and check again.

  3. Additional Solutions:
    Refer to these links for more troubleshooting:

 

I hope this helps,

Thanks,

Anand Sri.

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