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Acrobat Printing Double-Sided in spite of OS settings

Explorer ,
Mar 01, 2019 Mar 01, 2019

Acrobat was refusing to respect my desire for single-sided prints, despite "2-sided" being unchecked in the Printer's dialog.

Solution: check and uncheck the setting from within Acrobat:

Print>Printer>(dismiss warning)>check/uncheck 2 Sided

Although every other app was printing single-sided, Acrobat didn't recognize the setting until it was done from within Acrobat.

Screen Shot 2019-03-01 at 10.04.53 AM.png

Mojave (new), Canon duplex printer (2-sided capable)

TOPICS
Print and prepress
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Explorer ,
Mar 13, 2019 Mar 13, 2019

You have to do this EVERY TIME you print a new job after restarting the application. Acrobat Pro does not retain this setting..

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Community Expert ,
Mar 13, 2019 Mar 13, 2019

jonburr  wrote

You have to do this EVERY TIME you print a new job after restarting the application. Acrobat Pro does not retain this setting..

That's how defaults are defined. What you edit there is the printer's dialogue. Your default seams to be for duplex printing.

ABAMBO | Hard- and Software Engineer | Photographer
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Explorer ,
Mar 13, 2019 Mar 13, 2019

No, this is a bug. The default is defined in the OS print dialog. 2-sided remains unchecked, and all other apps respect it.

The OS dialog 2-sided checkbox has to be checked, then unchecked from within Adobe Acrobat Pro whenever the app is restarted.

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Community Expert ,
Mar 26, 2019 Mar 26, 2019

There is no way that Acrobat touches this parameter as it is even not aware of it. As the OS does not pass on that data to Acrobat, Acrobat is unable to modify this parameter. If it does, it's either a printer driver or an OS problem.

ABAMBO | Hard- and Software Engineer | Photographer
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Explorer ,
Mar 26, 2019 Mar 26, 2019
LATEST

Once again, your reply misses the point and is incorrect.

Every other app on the Mac respects the setting in the printer driver, every time.

Acrobat does not - after restarting Acrobat.

On starting Acrobat, the printer driver/OS setting is correct, but Acrobat ignores it, and prints double-sided despite the setting. EVERY TIME that Acrobat is restarted.
After changing the setting by clicking "Printer" in the Adobe print dialog (visible in the screen shot in the original post above), checking then unchecking "double sided" in the OS dialog that comes up (shown), then Acrobat will print single-sided.

When Acrobat quit and restarted, this will have to be repeated. EVERY TIME ACROBAT IS RESTARTED.

Once again, Acrobat does not (initially) recognize the OS setting in the OS print dialog.

After resetting it by calling the OS dialog from within the Acrobat print dialog, it works.

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