Acrobat printing weird characters

[mbfbsae90]

I use acrobat to read a PS file so i can print it. It's been fine until the last couple of weeks (an "upgrade"?).

Attaching the PS file, and a saved PDF and a PDF that represents what is printning. 

1.ps - normally open in acrobat and print...

1.pdf is a "saved" version 1.ps

a.ps is a print to Microsoft print to PDF which is what I see when printed to printer.

On another machne with acrobat reader. NO PROBLEM!

And wy do I have to send to a "community" to get support. Why do I pay a subscription for? So you can send updates to break my stuff? In this case I don't care about the file but if i had a proprietary file how can i get support for that with releasing to the public? 

Where do I attach files On this form?

[mbfbsae90]

disregard the attach forms, scrolled down and found. 

Correction on acrobat reader. it doesn't print the saved PDF (1.pdf) correctly either. I forgot I used ghostscript on that computer.

[mbfbsae90]

No one responding? Adobe support where are you?

[mbfbsae90]

Hello anyone out there? Still have the problem????

[mbfbsae90 · Accepted solution]

Finally got support online from Adobe. Thanks Sandeep for your help... Here is what we had to do...

* uninstall Acrobat

* remove the acrobat, distiller, and (i forget the 3rd one) folders under user's software->adobe registry.

* There was also a cleanup tool that he ran.

* When installing it said something about uninstalling an older acrobat reader. We uninstalled that too.

After a reboot, it seemed to fix the problem.

[Abambo]

Thanks for the update.

[mbfbsae90]

One unfortunate side effict, my right mouse clicks from windows explorer crashes explorer.

UGH!