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Hi there
Hope you are doing well and thanks for reaching out.
Is this an issue with a particular PDF file or with all the PDFs? Please try with a different file and check.
What is the workflow /steps you did to create the PDF file? Please try to recreate the PDF from the original source file and see if that works.
Also Adobe Acrobat 2015 is an EOL application and not supported on the latest Mac and Win OS. For more information please check the help page https://adobe.ly/4ceREwR
Thanks
Amal