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Acrobat Pro (64 bit): sign, add text, etc. not working

New Here ,
Apr 12, 2023 Apr 12, 2023

I installed and activated Adobe Pro (64bit)  on a different Windows machine and I am unable to do most of the things I can do on my other Windows machine, e.g. sign, add text, etc. The buttons are there but nothing happens (the docs I am working with are NOT restricted from editing, etc.). 

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Edit and convert PDFs
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New Here ,
Apr 16, 2023 Apr 16, 2023

surprising that 118 people read but nobody has any suggestions...

 

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LEGEND ,
Apr 17, 2023 Apr 17, 2023

Not really... some problems are unique. Or some problems we have no idea.

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New Here ,
Apr 20, 2023 Apr 20, 2023

Still no answer, neither from Adobe (I emailed support with same question and all I got back was the question "Do you have Acrobat DC Pro Subscription? or Perpetual License?" to which I replied "subscription" and heard nothing back since!) nor from the community...

 

I remain with a malfunctioning/inadequate subscription for my current PC whereas the software worked perfectly in my previous PC...

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LEGEND ,
Apr 21, 2023 Apr 21, 2023
LATEST

This is a very surprising reply. What email address did you send to please? Please check and give the exact email to which you sent (not the email from the reply, which may be different).

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