I am trying to install my acrobat pro DC (version 12) on my new mac but the installer is getting hung up. Once I launch the installer and click "continue" the installer advances to the "Read Me" page, but just hangs up (spinning beach ball). I have deactivated all previous machines that were running the application, I downloaded the install files from adobe products page, and I have my serial number.
I am wondering if my version is to old to run on my new mac. the current macOS is Ventura (13). any help would be appreciated.