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acrobat pro dc crashes when opening files on NAS server

New Here ,
Jan 21, 2019 Jan 21, 2019

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Acrobat Pro DC crashes when opening files on NAS server (many times a day, not each time). I need to restart my computer.

This problem is recent (since my new OS 10.14.2)

Any solutions ?

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New Here ,
Mar 01, 2022 Mar 01, 2022

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Hello, have you found a solution for your problem,
we have the same problem since we use a Linux network with a QNAP file server,
a solution would be great, greetings
 

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New Here ,
Mar 30, 2022 Mar 30, 2022

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Hello, I have the same GREAT problem!!

Trying to open a pdf files on my Nas server with Acrobat DC 2021, crashes the finder.
Mac OS Monterey 12.3 and Synology NAS.

Please try to correct this problem that cause me a great waste of time!

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New Here ,
Dec 06, 2022 Dec 06, 2022

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Did you solve the problem? Thanks.

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Community Beginner ,
Jun 21, 2022 Jun 21, 2022

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Exact same problem here....in 2022, so 3 years later.

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New Here ,
Nov 09, 2022 Nov 09, 2022

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I am a mac user OS 12.6 and also have the same problem as I try to open acrobat DC from Synology.

First crash the acrobat and then the finder...restart again and again...

Any help???

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New Here ,
Nov 15, 2022 Nov 15, 2022

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Been suffering the same problem.  Constant problems when linking to NAS via AFP.  Problem is either a lot less, or goes away completely when I map to NAS via SMB. 

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New Here ,
Jan 10, 2023 Jan 10, 2023

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I have the same problem. Has anyone found a solution? It has become a huge problem.

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Community Beginner ,
Jul 08, 2023 Jul 08, 2023

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Having a similar issue. Can't SAVE only SAVE AS and then a lot of the time it says, "Acrobat can't save the file because it cannot read it." even though the file was loaded from the NAS and simply filled out or signed. Not even editing.
And you can't save, save as, print or anything. I've repaired, uninstalled, reinstalled. Windows 11. And we have several machines running the updated 2020 standalone version and it acts differently on each identical Surface Pro 7. 

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