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acrobat pro dc deleted source files

New Here ,
Jun 10, 2020 Jun 10, 2020

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combined multiple files (two jpgs from my desktop) into a pdf. was not paying attention to settings and did not see that "delete source files" option was checked

 

cant find these source files anywhere-not in my recycle bin, not in cloud or cloud deleted files folder.  searched my entire c drive...nothing

 

where are these files and is there a setting within acrobat to redirect deleted files

 

tia

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correct answers 1 Correct answer

LEGEND , Jun 11, 2020 Jun 11, 2020

If they are deleted, they are gone. You must use your own backups to recover lost files. 

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Community Expert ,
Jun 11, 2020 Jun 11, 2020

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Where did you see such a setting?

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Community Expert ,
Jun 11, 2020 Jun 11, 2020

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Acrobat_LtlQkgeHhQ.png

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Community Expert ,
Jun 11, 2020 Jun 11, 2020

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I guess this is a new "feature". A very bad one, if you ask me, especially if it deletes the files for good (!).

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Explorer ,
Apr 18, 2023 Apr 18, 2023

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Agreed.  This has happenned to me twice and the first time, I just thought it was brain malfunction on my part.  However, today it happenned again with photos from a vacation 3 days ago and I caught it and repeated the process to be sure.  Only then did I find the added "delete source files" feature which was checked by default.

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New Here ,
Apr 22, 2024 Apr 22, 2024

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I had this happen to me as well.  However, I did change it next time I combined files.  Then later in the day, I was combining another set of files and it had repopulated that box by itself!!  If this is going to continue, I need another program!

 

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LEGEND ,
Jun 11, 2020 Jun 11, 2020

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If they are deleted, they are gone. You must use your own backups to recover lost files. 

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Explorer ,
Apr 18, 2023 Apr 18, 2023

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Backups do not magically occur with every stroke of a key much less run every moment before you use Acrobat's combined files.  There is simply no opportunity to run a backup.  This is a new feature inserted into Acrobat and if you have been using Acrobat for eons and combining files, user beware.

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