Acrobat Pro DC for Mac not working the ""save as" command

[Mário Lordeiro]

Acrobat Pro DC for Mac not working the "save as" command on a Mac M1 running macOS Monterrey.

[MeenakshiNegi]

Hi Mário,

Thank you for reaching out.

Would you mind elaborating on "Acrobat Pro DC for Mac not working the "save as" command"?

What happens when you try to use the "Save as" option?

Share the current Acrobat and Mac OS version numbers.

Thanks,

Meenakshi

[Patt36284845q60b · Accepted solution]

Meenakshi:

Thank you so much for this!  I have had this problem too and it has been driving me crazy.  I have tried and tried to find a way to solve it, but never could.  Your answer was exactly correct.  I had one check box to remove and now it works perfectly.  Thank you, thank you, thank you!  

Patt 

[Mário Lordeiro]

Hi Meenakshi,

Thank you for replying.

My Mac is a M1 running macOS Monterrey, version 12.2.1, and Adobe Acrobat Pro DC version 2020.013.20074.

What happens when I click "save as"command is that a window appears blank and I press the save as command and nothing happens. The only way to save is to export as a reduced pdf file... as the photo attached.

[MeenakshiNegi · Accepted solution]

Hi Mário,

Sorry for the delay in response.

Please use the steps suggested in the following help document: https://helpx.adobe.com/acrobat/kb/blank-save-as-dialog-mac.html. 

Let us know how it goes.

Thanks,

Meenakshi

[Mário Lordeiro]

Hi Meenakshi!

Please forgive me for taking so long to reply. I am really sorry! Please, accept my apologies!

Perfect path... I used the link above and it worked perfectly!

Again, Thank you very much indeed for your help.

Kind regards,

Mario Lordeiro