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Acrobat Pro Dc Installation fails

Community Beginner ,
Sep 14, 2021 Sep 14, 2021

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Hello there,  I'm trying to install Acrobat Pro DC but when I launch the installer it fails with the following diagnostic " not enough storage is available to process this command". The installation is on Windows 10 (64bit)  platform

Thanks in advance

agata

 

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Install update and subscribe to Acrobat

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correct answers 1 Correct answer

Adobe Employee , Sep 17, 2021 Sep 17, 2021

Thanks for the response, I think you are trying to launch the WindowsInstaller-KB893803-v2-x86.exe file.

This is not the actual installer.

Please try installing using the Setup.exe present in the same folder.

 

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Adobe Employee ,
Sep 17, 2021 Sep 17, 2021

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Hi,

Acrobat Pro DC x64 requires ~1 GB of disk space for installtion, can you please check if there is enough disk space for installation.

You can check system requirements for Acrobat Pro DC x64 at https://helpx.adobe.com/reader/system-requirements.html 

Also can you please share the screenshot for the error dialog.

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Community Beginner ,
Sep 17, 2021 Sep 17, 2021

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Hi,

 

there are 475GB free on my disk. Please find hereafter the error screenshot

 

Thanks in advance

 

am

ADOBE.JPG

ADOBE1.JPG

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Adobe Employee ,
Sep 17, 2021 Sep 17, 2021

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Thanks for the response, I think you are trying to launch the WindowsInstaller-KB893803-v2-x86.exe file.

This is not the actual installer.

Please try installing using the Setup.exe present in the same folder.

 

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Community Beginner ,
Sep 17, 2021 Sep 17, 2021

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Thanks you so much for helping. I was very confused! 🙂

It works!

Ciao

am

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