Acrobat Pro DC won't open files on Mac

[maggiee89730216]

Acrobat Pro DC will no longer open files on my Mac. Does anyone know how to fix this? I have tried uninstalling and re-installing it and that did not help.

[billd28817450]

Sorry, we can't click the window menu. The cursor is spinning and no actions are possible with acrobat. Thanks

[Wayne Scott]

Ok, I have the same issue.  I tap on a file, Adobe opens the program, yet not files are displayed on the screen.  Then I read on this blog to tile the windows.  So I did.  Window>Tile>Vertical.  Bam!  They all showed up.  I was shocked.  No uninstall.  No sign in.  Just Tile the windows.  To test the validity, I closed adobe and went back to the file, tapped it, and it all worked.  Good luck.

[ValAmiGA]

Did the same for me   So weird! after hours of trying to fix it

[Jody Matthews]

I had the same problem, and after much research, figured out a solution that works for me. I use a second larger monitor connected to my MacBook Pro & the files were somehow not opening on the connected monitor. I went to Preferences>Full Screen> Which Monitor to use:>Biggest

Now all the files that wouldn't open before do.

[Adorobat]

Hi Jody Matthews,

Thank you for sharing your findings with us. It will surely help fellow users facing similar issue.

-Shivam

[justin_e]

I had the same problem, rebooted, updated DC Pro, ect.

Problem was for some reason the Adobe window was hidden.  Was supper small, on the edge of the corner of my desktop. I had to scan my desktop looking for something out of place, then found something, expanded it and - there it was.  hope this helps.