I have already registered the serial numbers in products, but it does not show any information related to the active devices, it only shows the registration date, version and platform.
And as I have indicated in the option of activated devices within plans and payments nothing comes out.
Just confirm please, this option is disabled because adobe no longer likes the perpetual licenses? force me to change to a subscription plan?
Because of course that information that license has each computer is still on their servers but because when I try to activate it on 3 computers tells me that it is not possible that is already in use.
I purchased a valid perpetual license for Acrobat Pro 2020.
I am now being told that I cannot deactivate one of the devices on which it was installed, because that functionality has been removed. I no longer have access to one of those devices, and there is no way to get that activation back, even though your servers obviously know which computers are in use (since I get the error when trying to activate on a third party).
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