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Acrobat Pro Hangs When Launching

Engaged ,
Jan 09, 2026 Jan 09, 2026

Windows 11 Acrobat Pro latest version. 

 

When I launch the app, it opens no problem, but within 10 seconds, the app freezes. It doesn't matter if it's just opening or I double click a PDF. I think Acrobat is trying to load something. After about half a minute or a little longer, the issue clears up and it's running like it should.

Any ideas? 

 

 


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Crash or freeze
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Adobe Employee ,
Jan 12, 2026 Jan 12, 2026
LATEST

Hi @Chris Panny,

 

Hope you are doing well. Sorry for the trouble with using Acrobat.

 

Would you mind trying the steps below:

Go to Menu > Preferences > Documents > Lower the number written in "Documents in recently used list" to 10 or below > restart.

 

Let us know how it goes.


Regards,
Souvik.

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