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A new hard drive was installed in my computer. After logging in, I deleted the name associated with the old hard drive. I went to re-download Acrobat Pro, etc., to my computer. So, I downloaded the required *.exe file, but it stops soon after it starts. Why? What can I do about it? Thank you.
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Sorry to hear about the trouble caused.
Try the following steps and see if that helps:
1- Reboot your computer
2- Run this cleaner tool to remove the existing installer and application’s file traces:
https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html
Download the Acrobat installer from here:
https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html
If this doesn't work, try downloading the Acrobat after enabling the Hidden admin on your computer.
here's How to enable Hidden Admin
Thanks,
Akanchha