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ACROBAT PRO INSTALLED BUT INACTIVE

Community Beginner ,
Nov 20, 2023 Nov 20, 2023

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Hi Acrobat community,

 

I have a professionnal Acrobat Pro account which is well activated on my laptop.

However, when I open a pdf file, I don't have the tools anymore since I changed my laptop, indeed the icons Modify and Organise for example are not listed anymore in the list of tools available.

See screenshot.

 

Could you help me please ?

Kind regards

Matthieu  

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General troubleshooting

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Community Expert ,
Nov 21, 2023 Nov 21, 2023

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The screenshot shows a installation of Acrobat Reader.

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Community Beginner ,
Nov 21, 2023 Nov 21, 2023

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Yes I know but the Acrobat Reader Pro is said Installed...

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Community Beginner ,
Nov 21, 2023 Nov 21, 2023

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See Screenshot below

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Community Expert ,
Nov 21, 2023 Nov 21, 2023

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They are the same application, but if you're not logged in to an account that has a valid subscription for Acrobat then the application defaults to being Reader.

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