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2

ACROBAT PRO IPAD - Send a copy to email - Adobe reader promo showing in subject and body

Community Beginner ,
Aug 02, 2023 Aug 02, 2023

ACROBAT PRO IPAD -

When trying to send a copy of a PDF to my nominated email app,  Adobe reader promo appears in the

Subject
Edit, Sign and share PDF files on the go. Download Acrobat Reader for mobile: https://adobeacrobat.app.link/getApp

and Body
Edit, Sign and share PDF files on the go. Download Acrobat Reader for mobile: https://adobeacrobat.app.link/getApp

Why and how to get rid of it. So annoying.

Spoke to Adobe and they said they don't support ipads, but hey they wrote the app.
Uninstalled it, reinstalled it, closed it and all other apps including email apps, restarted the ipad... still the same.

 

 

TOPICS
General troubleshooting , PDF , PDF forms
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Community Expert ,
Aug 02, 2023 Aug 02, 2023

How does you send the PDF?

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Community Beginner ,
Aug 03, 2023 Aug 03, 2023

Directly from Adobe, click the three dots ... then choose 'send a copy', then choose my preferred email client.

Doesn't matter which email client, it does it to all.

 

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Community Expert ,
Aug 04, 2023 Aug 04, 2023

You can remove the text before you press the send button of the email client.

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Community Beginner ,
Aug 04, 2023 Aug 04, 2023

Yes, but I use this form 10-20 times per day

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New Here ,
Aug 06, 2023 Aug 06, 2023

I too have found this to be incredibly burdensome for the 10-15 times that I perform this particular function in any given day. However, I didn't catch the auto-included garbage until the 2nd or 3rd message that I'd sent. It seems to have been implemented in the most recent update for the app. Have you identified a solution yet or just continuing to manually delete and replace the promo text? I couldn't seem to locate an option in settings or preferences to address it. Please let me know if there's a fix out there.

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Community Beginner ,
Aug 16, 2023 Aug 16, 2023

I still haven't got any results. Everyday still the same thing, delete both the subject and main text areas.
Really annoying and still no support from Adobe.

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Community Beginner ,
Aug 16, 2023 Aug 16, 2023

I have the same issue as well, only I find that with the link Microsoft 365 classifies it as a High Confidence and quarantines the email. Killing business productivity

 

[abuse removed by moderator]

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Community Beginner ,
Aug 16, 2023 Aug 16, 2023

I wonder if there is a way to roleback the app version?

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Community Beginner ,
Aug 19, 2023 Aug 19, 2023
LATEST

I am glad I saw this, the same thing has just recently started happening to me, I don't want promos for something in a product I pay a lot of money to use. Sure put it in a free version, but not the paid suite. It is very annoying when you use the app a lot to send copies.

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