Acrobat Pro 'page rotation' stopped functioning recently

[Y M D]

I have Acrobat Pro and frequently use 'page rotation' on different pages when compiling my documents to orient to portrait - I am 100% confident it is page rotate NOT "view rotate".

Has something been recently updated to cause this as a bug?

The only current workaround to make this actually save properly is to 'page rotate' 90 degrees (no effect) then 'view rotate' (which causes image on screen to suddenly be 180 degrees rotated) and then I have to 'view rotate' -90 degrees for the page to view correctly.

This is definitely not how the program was operating a week or so ago...what has happened???

[Amal.]

Hi there 
 
Hope you are doing well and sorry to hear that
 
Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try again.
 
What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.01.20615 installed. Go to Help > Check for updates and reboot the computer once.
 
Also try to repair the installation from the help menu (Win Only) and see if that works.
 
Please try to reset the Acrobat preferences as described here https://adobe.ly/4ak3Yem and check.

~Amal

[Rakesh385221869169]

While rotating there is an option  Lanscape pages, Portrait Pages , pages of any orientation

Select pages of any orientation and try rotate

[MinkiesMom]

I have the same issue with my Acrobat Pro this morning.  When I choose the rotate button, it instead jumps me from page 248 to 200 in the document.  I have various different issues with Acrobat at least once a week that force me to close the PDF and re-open, or update Acrobat, or reboot my PC.  It is MASSIVELY inefficient and makes me furious.  This is just one of the many reasons that I detest SaaS and Adobe, but was forced into it because all these software companies are bound and determined to get a consistent revenue stream regardless of the pain it creates for the end user.  I LOVED and MISS my installed software that worked exactly how it was supposed to every single time I used it.   Since we are now all hostage to SaaS, Adobe has an obligation to be sure the product is less buggy and unstable since we are all paying you month in and month out.

[Julie22739175tz80]

This is happening to me as well. I save the rotated pages in Acrobat, then update to Blurb and they are un-rotated. Of course, Blurb says this is an Acrobat issue not them....

[TMG Rook]

Same problem here.

After the latest upgrade to Acrobat Pro, Organize Pages -> Rotate pages does not work correctly.
Selecting "Odd pages" and then clicking either the "Rotate Page Right" or "Rotate Page Left" icons only functions for the first page selected, instead of ALL pages selected.

Pretty basic functionality, couldn't be anything else other than a bug. Please fix.
Using Win 11 and Acrobat 25.1.20577.0

[Amal.]

Hi there, 

Hope you are doing well and thanks for reaching out. We are sorry for the trouble you are experiencing. 

Is this an issue with a particular PDF file or with all the PDFs? I have tried to reproduce the issue at my end and its working as expected.

Would you mind sharing a small video recording of the steps and the issue as it occurs for more clarity and further investigation by our development team. 

~Amal

[TMG Rook]

Alright, video attached clearly shows the problem. I attached the PDF as well.
PDF version 1.6 compatibility |  PDF/X-4:2010 standard

[Amal.]

Hi there 

Thanks for sharing the video and the PDF file. I tried reproducing the issue using the PDF file and the steps you shared in the video, and while the application is working fine, the issue is not reproducible at my end. 

Since you already have the latest version of the application installed, try repairing the installation from the help menu > repair installation and rebooting the device once.

Also, try to reset the Acrobat preferences as described here https://adobe.ly/45zHN4j and check if that works. 

Let us know how it goes. 

~Amal