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Acrobat Pro stopped printing in grayscale

New Here ,
Feb 20, 2023 Feb 20, 2023

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I used to rescale a document and print it in grayscale with Adobe Print but now it is not possible. 

I used print, properties, paper quality then Black and White. Clicked ok ok, tick Greyscale and the PDF is still  in color  after the conversion! I reinstalled all the cloud which take almost one hour and still no change, so what is the issue, what is wrong with this software ? 

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Edit and convert PDFs

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