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I have successfully paid for Adobe Acrobat PRO and received the confirmation email. When I open the desktop app and try to activate the PRO vesion a notifacation pops up stating ''Your purchase wasn't detected. If you've made your purchase, please try sign-out and sign-in again in Adobe Acrobat''. I have already tried this and even restart the PC but still nothing.
If anyone knows how to solve it I would appreciate it.
Thank you in advance.
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How much time has gone between purchasing and activation?
Normally it takes approx. up to 24 hours until the purchase is active.
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Try log into your account, click on Plans at th top, then Products in the left menu navigation (https://account.adobe.com/products) and see what products are registered.