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Acrobat Pro Unsuccessful activation

New Here ,
May 19, 2021 May 19, 2021

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I have successfully paid for Adobe Acrobat PRO and received the confirmation email. When I open the desktop app and try to activate the PRO vesion a notifacation pops up stating ''Your purchase wasn't detected. If you've made your purchase, please try sign-out and sign-in again in Adobe Acrobat''. I have already tried this and even restart the PC but still nothing. 

 

If anyone knows how to solve it I would appreciate it. 

 

Thank you in advance. 

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Activation

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Adobe Community Professional ,
May 19, 2021 May 19, 2021

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How much time has gone between purchasing and activation?

Normally it takes approx. up to 24 hours until the purchase is active.

  

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Adobe Community Professional ,
May 19, 2021 May 19, 2021

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Try log into your account, click on Plans at th top, then Products in the left menu navigation (https://account.adobe.com/products) and see what products are registered.

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