Acrobat Pro upddate keeps crashing

[John354617112vqv]

Windows 10, 64 bit

It automatically updated last month, but gave me 32 bit for some reason.  That crashed constantly.  So I uninstalled it the other day and downloaded it again.  This time it gave me 64 bit automatically.  That worked fine for a day or two, now it's crashing and useless.

What happened?

[John354617112vqv]

It was the update off Adobe's website, a paid subscription.   The error says, "Something went wrong.  A running instance of Adobe has caused an error."

[Aakash Deep]

Hi @John354617112vqv,

Is this crash, consistently reproducible?

Can we get the crash dumps for further analysis of this issue?

Please refer: https://helpx.adobe.com/acrobat/kb/collect-logs-crash-freeze.html   for the same.

Also, please share the version of the acrobat that you're using.

Thanks,

Aakash