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About a week ago, I was creating a fillable form pdf. Until then, Acrobat Pro worked fine. The program crashed and now, each time I open a pdf, it closes within 10 seconds. If I try to open acrobat first, it closes in seconds as well.
I can't get to a help file, I can't run it at all. I cant create a dump file as acrobat does not appear in my task manager. I've tried the distiller and there does not seem to be anything wrong. I tried creating an hkey as suggested here https://helpx.adobe.com/acrobat/kb/acrobat-dc-closes-after-launch.html
I have deleted acrobat, creative suite, etc from the computer and reinstalled it with the latest version and I still can't run the program. It closes before I can do anything.
I can get acrobat to work on other computers but not on the main computer I use EVERY DAY.
I have tried all the fixes in this forum and nothing works. HELP?!?!
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Hope you are doing well. Sorry for your experience with Acrobat.
We want to suggest you a few troubleshooting steps:
Go to Help-> Repair Installation.
If this does not help, please run the Acrobat cleaner tool https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html, reboot the computer once, and install the application using the direct link https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html and see if that works for you.
Look forward to hearing from you.
-Souvik.