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Acrobat Professional 2020 20.0 signature not working or load

New Here ,
Dec 07, 2022 Dec 07, 2022

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I have issue with Acrobat Professional 2020 20.0 signature not working or load

TOPICS
Crash or freeze , Create PDFs , Edit and convert PDFs , Standards and accessibility

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Adobe Employee ,
Dec 07, 2022 Dec 07, 2022

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Hi @Mohamed274692535777 

 

Would you mind sharing the type of signature you have been trying to apply/access using Acrobat 2020?

Is it Fill & Sign of Certificate signature?

Make sure you have installed the latest version of Acrobat.

 

  • Do check with a different file, as it could be a document-specific issue that is not loading. 

 

Thanks,

Akanchha

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New Here ,
Dec 07, 2022 Dec 07, 2022

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Please check attached, already install update but still not active

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Adobe Employee ,
Dec 21, 2022 Dec 21, 2022

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Thanks for sharing the screenshot.

Run this cleaner tool to remove the existing installer and application’s files traces:

https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

And download again from here: https://helpx.adobe.com/download-install/kb/acrobat-2020-downloads.html 

 

Thanks,

Akanchha 

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