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Acrobat - "Maintenance Completed Successfully" loop

New Here ,
Jan 22, 2024 Jan 22, 2024

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There is a user who who uses acrobat pro that is getting a message that says "Maintenance completed successfully." 

 

It then gives you an options to click on "Restart" or Learn more. If you choose to restart, acrobat will close, then reopen. The message will again pop up. Its stuck in this loop.

 

I first tried to repair the install through creative cloud. Then I uninstalled and reinstalled acrobat.

 

Then I uninstalled acobat, signed out of creative cloud, uninstalled creative cloud, then used the installer from adobes site to reinstall CC/Acrobat. 

 

Has any one had success in repairing this? Is there an issue with licensing or something going on with how CC/acrobat is managed?

 

 

TOPICS
General troubleshooting , PDF

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Community Expert ,
Jan 22, 2024 Jan 22, 2024

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Hi,

 

Does the problem continues to happen if you completely shutdown the computer and boot it up again?

 

Also, does the issue manifest if the computer is completely offline with no Internet connection?

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New Here ,
Jan 23, 2024 Jan 23, 2024

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I have not tested it without an internet connection. I have done reboots between uninstalling and reinstalling. 

 

However, yesterday I changed the file association for PDFs to use Edge as a temporary fix. Then I got the idea to disable automatic updates and I changed the file association back to Adobe and so far it seems to be fine. Maybe the issue will be corrected in a future update? 

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New Here ,
Jan 23, 2024 Jan 23, 2024

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LATEST

Update*

 

Seems the issue is continueing. Interesting fact now is that its only on documents that have been sent via scan to e-mail through our canon printer.

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