Acrobat Reader imbedded video issue
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My system;
OS Windows Pro 64bit
ver 10.0.19041 Build 19041
16gb Ram
NVIDIA GeForce GTX 970
Adobe Acrobat Pro DC Ver. 20.009.20097.57037
Acrobat Reader DC ver. 2020.009.20074
Problem;
I have imbedded an 11 mg MP4 video file in an 8-page PDF catalog. This file displays and plays properly when opened in Adobe Acrobat DC. When I open the file using Acrobat Reader the sound plays fine but the video image is of audio feed display.
What have I tried;
- Using different video files, the same negative results
- repaired both programs, no improvement
- tested on a separate machine (Surface Pro 3) with the latest version of Reader, the same negative result.
- Google and Adobe Forum search with no similar issues found.
Link to PDF file (98 MB) https://drive.google.com/file/d/1q3xI0eHBfiomzojwPdBJV3qvOm-e_V_v/view?usp=sharing
I have attached screen captures of the file playing in Acrobat DC and Reader.
Have something to add?
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