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Acrobat Reader - There was an error processing a page. There was a problem reading this document(18)

New Here ,
Feb 06, 2020 Feb 06, 2020

Good Afternoon Everyone,

I have a PDF document with around 20 pages and when scrolling to view page 13, we get this error message -

 

adobe_reader_error.pngexpand image

 

We have the latest version of reader and DC Pro and both have the same issue.

Any ideas how we can resolve this?

-JP

TOPICS
Crash or freeze , Create PDFs , Edit and convert PDFs , General troubleshooting , Install update and subscribe to Acrobat , PDF forms , Print and prepress , Rich media and 3D , Scan documents and OCR , Standards and accessibility
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Community Expert ,
Feb 11, 2020 Feb 11, 2020

It likely that page 13 contains an internal defect (corrupt font, invalid XObject, wrong encoding of an image …) that Acrobat/Reader isn't able to fix. Use the testing tools of the Preflight plug-in in Acrobat to find out what's the problem.

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New Here ,
Mar 10, 2021 Mar 10, 2021
LATEST

Hi Team,

The Issue I am also facing but when we regenrate the PDF with same content and same code we are able to open the docuemnt, but we are not understand why some times we are getting this issue, Please hlep us here to resolve the issue

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