I'm trying to export an editable PDF that non-designers in my organization can change on their own without my intervention.
This seems to be impossible right now, unfortunately, as Acrobat Pro appears to ... "analyze" the document, and then decide that the lines I drew in Illustrator are unnecessary. Instead, it removes those lines, then sets the text to underline in the edit panel, and uses that instead (see attached video).
Turning off the underline option in the edit panel doesn't prevent the line I've drawn from being removed.
How do I stop this from happening? Do I just have to save the background as a 300dpi raster, import that into Illustrator, and then drop the editable text on top of that? I'd love not to have a gigantic PDF to attach to an email.
This is obnoxious, and I can't imagine any good reason for it to be happening. Please tell me this isn't something that can only be disabled in Acrobat. If I have to tell anyone who wants to make changes to this document that they need to go into their Acrobat settings, that would defeat the purpose of me exporting the document as a PDF in the first place.
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Acrobat is NOT an editor in the sense you're trying to use it, and PDF files were never meant to be edited in this way.
If you want the users to be able to modify specific texts in the file (like name, date, etc.) then use form fields. Then would be able to fill them in even in the free Reader. They won't need Acrobat for that.
Changes to the static contents of the file should be done in the original file format, which is Illustrator in this case, and then a new PDF file should be created.