Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Acrobat rendering issue

Enthusiast ,
May 21, 2020 May 21, 2020

I've created a file in Adobe Illustrator using a couple of multiply effects to get a color treatement effect on a rendering. When opening in Acrobat Pro DC for mac, the image doesn't render correctly. Open created PDF in Photoshop, looks fine. Open PDF in Preview, looks fine. Ideas on why Acrobat is messing up the viewing? (overprint turned on).

Left Acrobat / Middle Photoshop / Right Preview

render_issue.jpg

TOPICS
General troubleshooting
538
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 22, 2020 May 22, 2020

Hi,
Thanks for reaching out to us. We are sorry for the inconvenience.
For investigating the issue we would like a few details as:
1. Can you share the sample PDF file?
2. Can you provide the Acrobat version you are using?

You can find the version using the steps mentioned below:
Go to Help -> About Adobe Acrobat .

 

If you are not using the latest version we request you to move to latest version.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Enthusiast ,
May 22, 2020 May 22, 2020

I am using the latest version of Acrobat & Illustrator. I cannot share the files as they are prototypes.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 26, 2020 May 26, 2020
LATEST

Hi,

Thanks for the response.

Can you try out same with other file and share it with us?

Also please share the macOS version you are using.

 

-Sweta Karn

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines