Acrobat reorders pages when scanning a document

[jeremyjoshw]

Hi there,

When I scan a document with multiple pages, Acrobat re-orders the pages for some reason. Is there any way to get Acrobat to PDF pages in the order in which they have been scanned?

Many thanks,

Jeremy

Acrobat XI (11.0.23)

[gary_sc]

Are you scanning within Acrobat? If so, it certainly should be. Are they in a completely random order or just a few off (and where are they).

How many pages are you talking about here? Have you tried reordering the pages in "Organize Pages?" Do they stick or jump back to the incorrect order.

Generally you should follow these guidelines: https://helpx.adobe.com/acrobat/using/scan-documents-pdf.html

Be aware though that Acrobat XI is no longer supported so if there's a bug creating the problem it will not be fixed in XI. 

[jeremyjoshw]

Hi Gary,

Thanks for replying.

I'm using a Fujitsu ScanSnap document scanner that launches Acrobat to do the scan and OCR of multi-page documents (anything up to around 50 pages, I think). I typically scan no more than 10 pages. At the moment, it's as though Acrobat is using 'smarts' to decide what the page order should be.

I should mention that I've just upgraded my Mac and reinstalled everything. On first use I remember getting a dialog asking something about reading optimisation or such. I should have taken more notice but accepted the default and have since had the problem (although this could be a red herring). I've never encountered this before. You'd think that the basic thing would be for the software to create a document in the sequence that pages have been scanned.

As to the "Organize Pages?" option I've never used it, and to be honest, can't find it. Sorry. I'm not a new user but I'm certainly no guru, using only what I need 😞

Thanks, Gary.

Cheers,

Jeremy

[gary_sc]

Hi Jeremy,

OK, boy, not fully sure how this is working but I do know that Acrobat cannot scan a FujiScan or Epson or Canon, etc. from a Mac.

Please read this thread and then we can talk some more. I think the problem is Image Capture, but fear not, I do have a solution!

[gary_sc]

Whoops, forgot to include the thread.

https://community.adobe.com/t5/acrobat/scan-from-brother-2750dw-set-color-mode/m-p/11116652?page=1#M...

[jeremyjoshw]

Thanks Gary,

You're very helpful 🙂

I've checked out the thread, so I gather I should change my process by using the software that comes with the scanner to not use Acrobat, but instead do a native scan to folder (in Tiff format) and then manually invoke Acrobat for the PDF and OCR processing. Am I right?

[gary_sc]

Hi Jeremy, that correct. 

one of the things I discovered when I used one of those scanners was the the quality of the OCR was not great and the size of the documents were ginormous. So what I did was to scan a set of documents then open the folder that the PDFs made by FujiScan did and then re-OCR them again by Acrobat. That improved the OCR and significantly decreased the document size. 

let me know if this works. 

[jeremyjoshw]

Thanks, Gary.

I’ll give that a go!

Cheers,
Jeremy

[jeremyjoshw]

Hi Gary,

I've had a bit of a play and although I can opt for a different interface than Acrobat (eg. Preview, Scan to Folder, etc.) and although this method doesn't mess around with page order, it also doesn't offer me the option to save as Tiff (it's still a PDF, which I can then open in Acrobat for the OCR and optimisation step). I'm wondering if it's best to just buy the latest Acrobat and be done with it (and hold thumbs that it works re: keeping its fingers out of pagination). Thoughts?