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1

Acrobat shared ZIP files unavailable without login

Community Beginner ,
Feb 25, 2025 Feb 25, 2025

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For years I've been sharing PDF and ZIP files for our clients to consult and review.
This week, ZIP files shared on Creative Cloud (Acrobat Documents) are no longer accessible just by sharing the link (like shared PDF files). They are only accessible after logging in with Adobe ID.
Has anyone else experienced this issue?
Can anyone access this link WITHOUT logging into their browser?
https://acrobat.adobe.com/id/urn:aaid:sc:EU:13749019-dc8e-4623-b7e1-dcba3e5a30a8

TOPICS
Comment review and collaborate Experiment , Crash or freeze , General troubleshooting , How to , Modern Acrobat , Print and prepress , Standards and accessibility

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Community Expert ,
Feb 25, 2025 Feb 25, 2025

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Nope. It's just showing an endless "loading" animation... Doesn't even asks me to log in.

I tried in both Chrome and Firefox.

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Community Beginner ,
Feb 27, 2025 Feb 27, 2025

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Thanks, @try67 .
Adobe must have change something because the ZIP files are available again without a login.
Adobe moves in mysterious ways...

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Community Expert ,
Feb 27, 2025 Feb 27, 2025

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Indeed...

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