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4

Acrobat slow and buggy

New Here ,
Apr 14, 2024 Apr 14, 2024

I just can't with Adobe Acrobat anymore. It has never been good software in terms of speed and stability and have always seemed to try and push cloud services that drives me nuts, but now it has reached an all time low with constant lag, not responding, turning ball, and makes my computer work hard for event the slightest task I try to do.  I've also lived the last year with constant error messages coming up for most tasks where it claims it has shut down, these are now finally gone but I have never in my life felt a worse feeling of not getting my moneys worth. Before I throw in the towel and look for an alternative. Is there anything I can do to get some sort of speed and stability out of this software?  I've always kept the latest version and updated every time there is a new version out. I don't think my computer is particularly slow either. Other software seem to work like a breeze.

 

This is a last attempt before I cancel all my adobe subscriptions and go for alternatives.

 

Computer: 

Lenovo Thinkpad T15 gen 2, 

11th Gen Intel i7-1165G7 @2,8 GHz

32GB RAM

64 bit operating system 

Windows 11 Pro

TOPICS
Crash or freeze , General troubleshooting
6.6K
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New Here ,
Apr 14, 2024 Apr 14, 2024

Close Acrobat and then open the task manager. Do an end task for anything that says acrobat or adobe. That speeds things up. Seems that every time you launch Acrobat a bunch of stuff stays TSR when you close.

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Adobe Employee ,
Apr 15, 2024 Apr 15, 2024

Hi @Håvard35000535euvi 

 

Hope you are doing well and thanks for reaching out.

 

++ Adding to the discussion

 

Go to Preferences (Ctrl,Cmd+K) > Page Display, under Rendering , Uncheck 'Use Page cache' > click OK and reboot the application once and see if that works.

 

~Amal

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

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New Here ,
Jul 02, 2024 Jul 02, 2024

Great fix thank you! You would think displaying pdfs would be prioritized over new 'ai' tools and new 'UI layout'

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New Here ,
Aug 06, 2024 Aug 06, 2024
LATEST

Thank you!!! 

I have been looking for *THIS* setting for so long. 

 

We have cutting-edge workstations with 64+ GB RAM and I can't tell you how many times when opening a PDF it lets you scroll a page or two then locks up and causes the workstations to run their fans at high speed. I had been resorting to using firefox's built in PDF reader.

 

The moment this setting is off I can now open a 96 page PDF and scroll through it quickly and things are (so far) working as they should.

 

Adobe, Acrobat has consistently been on a downard spiral.  But hey, at least we have "AI" features in Acrobat that MANY of us do not care about at all.  Get your priorities straight, especially now that we can't buy your software and lock ourselves into versions that work.

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