Acrobat standard 64-bits Windows 11

New Here ,
Aug 28, 2022 Aug 28, 2022

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J'ai installé Acrobat standard et lorsque je l'ouvre, il se referme immédiatement ! Je l'ai installé, désintallé, changer de compte mais c'est toujours impossible de le faire fonctionner ?

 

Mon ordinateur est récent avec 16g de mémoire vive

 

 

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Crash or freeze , General troubleshooting

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Adobe Employee ,
Sep 01, 2022 Sep 01, 2022

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 Hi @Steph1418 

 

We are sorry to hear that. Please try to remove the application using the Acrobat cleaner tool https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html , reboot the computer and reinstall the application using the link https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html  and see if that works. 

 

Regards

Amal

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