Acrobat Standard Editor will not open.

[Khryss Joy26353325x3mu]

Hi, I cannot open my Adobe Acrobat Standard editor on my windows PC. it will open just for a while and closes after a few seconds, I believe it is already up to date as shown on the adobe creative cloud.

My client working on US purchased it for me using my gmail account and I am currently in the Philippines.

[S S.]

Hi @Khryss Joy26353325x3mu,

Hope you are doing well. Sorry for your experience with Acrobat DC and the delayed response.

Would you mind trying the troubleshooting steps suggested below:

Please run the Acrobat cleaner tool https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html, reboot the computer once, and install the application using the direct link https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html and see if that works for you.

Hope this helps.

-Souvik