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Acrobat Standard Editor will not open.

New Here ,
Nov 06, 2022 Nov 06, 2022

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Hi, I cannot open my Adobe Acrobat Standard editor on my windows PC. it will open just for a while and closes after a few seconds, I believe it is already up to date as shown on the adobe creative cloud.

My client working on US purchased it for me using my gmail account and I am currently in the Philippines.

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Adobe Employee ,
Dec 16, 2022 Dec 16, 2022

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Hi @Khryss Joy26353325x3mu,

 

Hope you are doing well. Sorry for your experience with Acrobat DC and the delayed response.

 

Would you mind trying the troubleshooting steps suggested below:

Please run the Acrobat cleaner tool https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html, reboot the computer once, and install the application using the direct link https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html and see if that works for you.

 

Hope this helps.

 

-Souvik

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