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Acrobat Standard XI crashing shortly after launch

New Here ,
Apr 20, 2020 Apr 20, 2020

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the issue started today, window 10 PCs, Adobe XI launches then closes within a few seconds. 

 

Anyone else experienced this today? Wondering if its a Microsoft or Adobe update. 

TOPICS
Crash or freeze , General troubleshooting

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correct answers 1 Correct answer

New Here , Aug 23, 2023 Aug 23, 2023

I tried everything else before I found this. This is the only fix that worked for me. It's also the easiest fix. 

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Community Expert ,
Sep 09, 2022 Sep 09, 2022

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Would you mind clarifying which of the tips offered in this thread finally resolved the issue?

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New Here ,
Sep 09, 2022 Sep 09, 2022

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I only loaded the free Acrobat Reader on the same Win 10 Pro machine as my
Acrobat Pro XI.
I made the Acrobat Pro XI my default program for .pdf files in Windows Apps
settings.
The crash problem went away. Nothing else worked.

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