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Acrobat Updater Keeps Popping Up

New Here ,
Oct 08, 2019 Oct 08, 2019

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I've deleted Acrobat from my Mac (10.14.6) but the update keeps popping up in my dock.

Screen Shot 2019-09-06 at 10.23.53 AM.png

I've posted both in the Apple support forum here

And at another forum on macrumors.com here

 

Nothing's worked so far.

How do I delete this annoying thing?

Thanks

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LEGEND ,
Oct 08, 2019 Oct 08, 2019

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Automatic updates | Acrobat, Reader for Acrobat DC, XI, and X. Found using the Help key.

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New Here ,
Oct 14, 2019 Oct 14, 2019

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But I completely (I thought) removed Acrobat from my mac

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New Here ,
Oct 15, 2019 Oct 15, 2019

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Where’s the Help key?

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LEGEND ,
Oct 16, 2019 Oct 16, 2019

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It is the key labeled F1. It is also under "Help" on the menu bar

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New Here ,
Oct 17, 2019 Oct 17, 2019

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Not seeing it anywhere. Here's a full screenshot of the screen when the updater is 'open.' There's no 'Help' option here.

 

Screen Shot 2019-10-17 at 1.52.59 PM copy.jpg

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New Here ,
Oct 28, 2019 Oct 28, 2019

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Still looking for help here.

Thanks

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New Here ,
Oct 29, 2019 Oct 29, 2019

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I tried the Acrobat cleaning tool but got this....

Screen Shot 2019-10-29 at 9.35.49 AM.png

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Community Expert ,
Oct 29, 2019 Oct 29, 2019

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Did you rund just the Adobe Acrobat repair and cleaning tool?

 

Or did you also run the Creative Cloud cleaner tool?

 

If you also have an Adobe user account, you may also want to go online, log in to adobe.com with your user account, manage account and see if there could be cloud storage services associated with your product .

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New Here ,
Oct 29, 2019 Oct 29, 2019

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Just the acrobat/reader cleaning tool.  Did NOT run the Creative Cloud cleaner tool.  Where's that?

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Community Expert ,
Oct 29, 2019 Oct 29, 2019

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Community Expert ,
May 31, 2020 May 31, 2020

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Hey zamboknee,

 

Just following up and checking if you were able to resolve your issue.

 

Thank you.

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