Hi @jánosb77592628,
Thanks for reaching out!
It looks like you’re running into issues when using Adobe Acrobat as a guest user or a temporary account on your system. Acrobat may not work correctly in this mode because:
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Guest accounts often have limited permissions.
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They may not retain license or login information after closing the session.
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Acrobat features like saving settings, file access, or syncing with Adobe Cloud can fail in such environments.
Here’s what you can try:
1. Use a Standard or Administrator Account
- Log in with a regular user account that has proper permissions. Avoid guest mode if possible, especially for applications like Acrobat that require consistent access to system resources and user directories.
2. Check Adobe Licensing
- Make sure Acrobat is activated with a valid Adobe ID on a persistent user account.
3. Update Acrobat
- Open Acrobat and go to Help > Check for Updates to ensure you’re on the latest version, which helps avoid compatibility issues.
4. If on a Managed Device (like in schools or businesses)
Your IT department might have restrictions in place. You may need to ask them to allow full access for your account or install Acrobat at the system level.
More Importantly: Adobe Individual License Policy: One User Per License
According to Adobe’s official policy:
“No, individual plans are for one person only. You can’t have more than one person share an individual plan.” — Adobe Account Sharing Policy
This means that even if Profile A has an active Acrobat license, Profile B on the same device cannot use that license unless they sign in with the same Adobe ID. However, sharing Adobe IDs across users is against Adobe’s terms of use.
Let us know if you have more questions.
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