Skip to main content
amityunger
amityunger
Participant
November 19, 2017
Question

Acrobat won't sign the PDF

  • November 19, 2017
  • 1 reply
  • 7583 views

Hello,

For some reason, Acrobat won’t sign the PDF.

Once I draw a rectangle, I get this massage: “This signature field requires a digital signature identity. Would you like to configure one now?” and pressing “Configure Digital ID” fill the whole document with 50% transparent black with a white pixel in the middle.
Afterward, only Esc will make the document available again (without the signature).


I’m working on an up to date Acrobat CC and I tried “Save as other > Reader extended PDF”.
What should I do?

Many thanks,

Amit

This topic has been closed for replies.

1 reply

Adorobat
Community Manager
AdorobatCommunity Manager
Community Manager
January 11, 2018

Hi Amit,

Sorry for the delay in response.

Are you still experiencing this issue? If yes, please try the steps given below:

1- Press Esc button to get back to the pdf.

2- Click Edit > Preferences > Signatures > Identities & Trusted Certificates > click More.

3- Click Add ID and follow the steps to create a digital ID. Once finished, relaunch Acrobat and try again. You may refer to the steps given in the following link on how to create a digital id in Acrobat: Digital IDs in Acrobat

Feel free to update this discussion if you need any help.

Shivam

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices