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Acrobat wont download 2023

Community Beginner ,
Dec 08, 2023 Dec 08, 2023

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I was having an issue with my acrobat where I couldn't import my e-signature so I uninstalled Acrobat and went to reinstall it and it wont download. Keeps saying error when it gets to 100%.

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Modern Acrobat , PDF

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Community Beginner ,
Dec 08, 2023 Dec 08, 2023

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here is the error

Exit Code: 7
Please see specific errors below for troubleshooting. For example,  ERROR: DW003, DW071 ...


-------------------------------------- Summary --------------------------------------

 - 0 fatal error(s), 2 error(s) 



----------- Payload: Adobe Acrobat 23.6.20380.0 Adobe Acrobat\Setup.exe_23.006.20380 -----------

ERROR: DW071: 

ERROR: DW003: Third party payload installer Adobe Acrobat\Setup.exe failed with exit code: 1603

-------------------------------------------------------------------------------------

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Community Expert ,
Dec 09, 2023 Dec 09, 2023

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This could be helpful: https://helpx.adobe.com/creative-cloud/kb/error-exit-6-exit-7-cc.html

 

I would run AcroCleaner before reinstalling. https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

ABAMBO | Hard- and Software Engineer | Photographer

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