Acrobat X (CS6) Crashes Just After Launch

[Sloan Lake]

We have several licenses for CS6, including Acrobat X, installed on various computers throughout our office. These are all Mac computers running various versions of OS. A couple are on Mojave, one is on Yosemite, another is on El Capitan. 

Up until today, they have worked without issue — outside the usual glitches.  Beginning with startup this morning, Acrobat will launch, stay open for a few seconds, and then crash. It's happening on mulitple computers. We have tried deleting the program and reinstalling, booting in Safe mode, deleteling plist files, etc.  None of that worked.

Troubleshooting has led me to believe it is on Adobe's end, perhaps an authentication problem — the program can't reach the server to verify the license. 

Is there a problem with the server? When will this be corrected?

[try67]

You can use Adobe PDF Pack for that, or even Acrobat Standard.

[AngieGarbark]

Thank you. This resolved my week long frustration.

[JohannG_]

i just tried to install Acrobat 9, and it works propperly

[chenl97121743]

Do you have the link for Acrobat 9 download?

[JohannG_]

Acrobat 9 is in CS5 on your DVD or on your Licensing Webside. 

https://licensing2.adobe.com

[peterh38237081]

I have had the same issue with Acrobat Pro CS6 on Mojave. I tried turning my internet/wifi connection off while using Acrobat and it doesn't crash when I do this. Frustrating because I can't run wifi and Acrobat together (particularly frustrating when trying to print a PDF) but less frustrating than constant crashes. I'd be interested to know if this works for anyone else!

[Test Screen Name]

peterh, did you try updating to 10.1.16?

[peterh38237081]

I just did, and it seems to have worked - thank you!!

[Playful_Miracle1549]

When I disconnect from the internet my licensed CS6 Acrobat X runs perfectly.  Adobe server is telling the software to terminate.  This is a license violation and maybe a push to make people upgrade the software.   Adobe support told me to remove all Adobe products on my PC, clear the registry, removed directories.  After doing so, I had to login into my Adobe account for registration and validate and then the exact same shutdown problem with Acrobat X occured.  I believe this is an anti-theft program on Adobe validation server that is improperly coded.  Tier 1 support would not escalate. Very frustrating.

[Test Screen Name]

Of course they won't escalate, support ended years ago. Why not put on the fix, as discussed at length above?