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Acrobat X Pro closes when computer is online

New Here ,
May 25, 2021 May 25, 2021

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I have Adobre Premium CS6, part of it is Acrobat in version Pro (adobe X Pro), which doesn't work when computer is online. I closes it self soon after opening. However it doest work when I am offline.

I had to change to an older computer, as my last one broke down.

I have reinstalled the whole Adobe Premium. InDesign works. Acrobat (Acrobat X Pro) does not. 

I have tried reinstallation of Acrobat, given the serial etc. Still closes it self.
Any idea what can cause the problem? Any advice?
Paulina

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General troubleshooting

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Adobe Community Professional ,
May 25, 2021 May 25, 2021

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The problem is that Acrobat X needs to be in its latest version in order to work, which is 10.1.16.

You can download updaters here:
https://supportdownloads.adobe.com/product.jsp?product=1&platform=Macintosh
or
https://supportdownloads.adobe.com/product.jsp?product=1&platform=Windows

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Adobe Community Professional ,
May 25, 2021 May 25, 2021

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Another way to update:

Launch Acrobat offline and go to Help menu : Check for Updates

Then connect the computer and cross your fingers.

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