Acrobat X Pro crashes after reinstalling

[ShambhuGiri]

I restored my computer to factory settings few days ago, and after reinstalling Creative Suite 6, Acrobat X Pro crashes after few seconds from opening it. Reinstalling doesn't help. I understand that the last patch for Acrobat X was 10.1.16, but I cannot find it anywhere. 

Operating system is Windows 8.1 and Acrobat version is 10.1.1

[try67 · Accepted solution]

Acrobat X is an old and unsupported version, and is not officially compatible with any current OS.
To increase the chances of it to work properly make sure you have all updates installed (up to 10.1.16) and run it in Compatibility Mode with an earlier OS, like Windows 7.

Updates are available here:
ftp://ftp.adobe.com/pub/adobe/acrobat/win/10.x/
Replace "win" with "mac" if you have the Mac version.
You must use a dedicated FTP client to open the link, it won't work in most browsers.

[Amal.]

Hi there

++ Adding to the correct suggestion by try67

For more information about Acrobat X EOL you may refer to the help page - https://helpx.adobe.com/acrobat/kb/end-of-support-acrobat-x-reader-x.html

Also to download the update patch manually you may use the link - https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotes/index.html

Regards

Amal