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Acrobat X Standard crashes during combine operation

New Here ,
Jul 28, 2021 Jul 28, 2021

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Hello. New install of acrobat X Std, when combining 3 excel files into PDF, the green status bar moves to the end for the first page then the program hangs and crashes.   Ideas appreciated!

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Crash or freeze, Create PDFs

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Adobe Employee ,
Jul 29, 2021 Jul 29, 2021

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Hi there

 

Hope you are doing well and sorry for the trouble. As described the application is crashing on combining PDFs

 

Is this a behavior with a particular PDF file or with all the PDFs that you try to combine? Please try with a different set of files and check.

 

What is the version of the Adobe Acrobat X you are using? Please make sure the application is updates to its last version 10.1.16 You may download the patch manually from the link https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotes/index.html and reboot the computer once and check.

 

Note: Adobe Acrobat X is an old and EOL application. Please check the help page https://helpx.adobe.com/acrobat/kb/end-of-support-acrobat-x-reader-x.html

 

Hope it will help

 

Regards

Amal

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