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12

Acrobat XI crashing in Win 11

New Here ,
Jan 31, 2024 Jan 31, 2024

Hello,

I am using ACROBAT XI and upgraded from WIN 7 to 11.

When I open the pdf in Acrobat, Acrobat crashes after a few seconds.

I see that this has been a common problem with Adobe over the past few years.

I don't have the problem on my WIN 10 computer.

Any advice?

TOPICS
Crash or freeze , General troubleshooting , PDF forms
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Community Expert ,
Jan 31, 2024 Jan 31, 2024
LATEST

Acrobat XI is an old and unsupported version, and is no longer compatible with Windows 10, or 11, so problems are to be expected. To increase the chances of it working properly make sure you have all updates installed (up to 11.0.23) and run it in Compatibility Mode with an earlier OS, like Windows 7.

Updates are available here:
ftp://ftp.adobe.com/pub/adobe/acrobat/win/11.x/
You must use a dedicated FTP client to open the link, it won't work in most browsers.

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