Acrobat XI - Moving to New Compter

[aland6887018]

Hi,  I've been using Acrobat XI for ever and just installed it after reinstalling Windows 11 on my computer.  Acrobat XI says I am at the max number of users - I have no idea how to find or delete the previous copy of the program so that I can get it running on the new build.  Same computer, just a different C drive and build.  

Any ideas on how to get around this?  

Al Donn, Tampa

[Email address removed]

[try67]

If you don't see it here I'm afraid there's nothing you can do about it: https://account.adobe.com/activated-devices