Acrobat XI re-install

[Wossamatta U]

Hello.  I was referred here by an Adobe chat agent who confirmed that I have an active perpetual account - I presume it is for Acrobat XI.  A Windows reset uninstalled my Acrobat XI but I still have the folder with the set-up exe and I started it but was stumped when asked for username, organization, serial number.  I found the serial number in my Adobe account but still don't know what I might have entered for username and organization.  Please advise.  Thanks.

[Nancy OShea]

Registration setup is irrelevant at this point as it was already registered.  

You need an installer that's compatible with your license.

Do you have your original installation disks/downloads that you received at purchase?

If not, you could try here:

https://helpx.adobe.com/download-install/kb/download-acrobat.html

Once installed, you can activate software with the serial number. 

[kglad]

just enter your serial number and anything for the other fields.