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AcroCEF.exe: The application was unable to start correctly (0xc0000142).

New Here ,
Apr 01, 2021 Apr 01, 2021

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Hello,

 

Good day everyone.

 

I have a user who has an issue whereby whenever he opens a PDF file with Adobe Acrobat DC, it keeps having the same "not responding" issue after perhaps a few seconds to a minute after opening it. And it will be "not responding" forever.
However, this issue already resolved after we applied with this solution.
https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

User no longer have the "not responding" issue when opening and working with PDF files.

 

However, it seems there is an error keeps showing everytime when he startup the computer. The error message is AcroCEF.exe - Application Error: The application was unable to start correctly (0xc0000142). 

I tried repairing and also re-installing Adobe but the issue somehow still persists.

Any other advice for this? I have also attached the error message.

 

WoonSC_0-1617271765502.jpeg

 

WoonSC_2-1617271785436.png

 

 

TOPICS
Crash or freeze , General troubleshooting , How to

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