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Activation issue

New Here ,
Jun 07, 2018 Jun 07, 2018

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I can not activate my license Acrobat Professional DC2015 12.0 MLP AOO License RU (65258631) (TLP 5.0 LICENSE PROGRAM - CORPORATE).

I'm download distributive from Adobe Licensing Web Site (LWS). After the installation, I performed an offline activation, but the program requested logon with the adobe account.  After login, the program asks to enter the serial number or activate the trial. After entering the serial number without any errors, again asks to logon under the adobe account and so on again.

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Install update and subscribe to Acrobat

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Community Expert ,
Jun 07, 2018 Jun 07, 2018

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using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', https://helpx.adobe.com/contact.html

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New Here ,
Jun 08, 2018 Jun 08, 2018

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Adobe support is activate it offline remotely, thanks

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Community Expert ,
Jun 08, 2018 Jun 08, 2018

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you're welcome.

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New Here ,
Jul 26, 2018 Jul 26, 2018

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All CS4 and CS5 users. All of a sudden are you having activation issues even though you been using CS5 or CS4 for years. Via your Adobe account they are causing the new activation errors on your PC so you will change to the Creative Cloud rent by the month for the rest of your life version of your suite. Fortunately for all of us this is being investigated by the government.


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