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Add Stamp: Error attempting to read from file

New Here ,
Feb 01, 2024 Feb 01, 2024

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I am trying to create a new stamp from browsing an image file.

After selecting the file, it gave me an error message "Error Attempting to read from file".

I tried to reinstall acrobat, and it works for the first attempt, a stamp can be created.

However, when I try to add another stamp, this error shows again.

 

Kimmy312159708vaf_0-1706781065426.png

 

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Edit and convert PDFs , Modern Acrobat , PDF

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Adobe Employee ,
Feb 01, 2024 Feb 01, 2024

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Hi @MonaLisaIsHere

 

Hope you are doing well and thanks for reaching out.

 

Is this an issue with a particular image file that you are trying to use for the stamp or with all the image files? Please try with a different file and check.

 

If the file is stored on a shared network/drive, please download it to your computer locally and try again. Also make sure you have the Acrobat application updated to the recent version 23.08.20470 go to Help > check for update and reboot the computer.

 

 

~Amal

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New Here ,
Feb 01, 2024 Feb 01, 2024

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Hi @Amal. 

 

Thanks for your response. Checked that the application is updated to the latest version 23.08.20470. 

I rebooted my PC and tried many images, image types (jpg, tif, png), and they are all located at D: drive. But Acrobat gave me the same error message. 

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